A female operator of Rescue 1122 in Karachi has set a new example of service. Roshan Leghari provided guidance over the phone and successfully delivered a baby and won the International Academy of Emergency Dispatch Award.
Rescue 1122 ambulance services receive hundreds of emergency calls every day, many of which are sensitive in nature.
A call that came in September 2024 made 22-year-old rescue service operator Roshan Leghari deserving of the award.
Speaking to Dawn, Roshan Leghari said that we usually do not receive such calls, but that day the patient’s neighbor called to inform us that the delivery process was underway, to which we followed our protocol and provided all possible guidance.
Roshan Leghari said that the call lasted for half an hour, during which the concerned family was contacted by calling back 8 times, after which a healthy baby was born.
According to data from Sindh Integrated Emergency and Health Services (SIESH), 65 deliveries took place in Sindh in 2024 during ambulance transfers to hospitals.
SIESH head Farooq Siddiqui said that if there is a delay in the arrival of the ambulance, our staff provides guidance on the delivery over the phone, following the procedure, and there is also a facility for delivery in the ambulance.
Rescue 1122 operator Roshan Leghari was awarded the International Academy of Emergency Dispatch Award at the Middle East Navigator Conference 2025 held in Bahrain this month, organized by the International Academy of Emergency Dispatch.
Rescue official Roshan Leghari reiterated his commitment to continue serving humanity in the future as well.
